What is the returns & warranties policy?
All items have a minimum 12 month warranty.
When will my goods be delivered?
We deliver products Australia wide using Australia Post and Toll. Shipping costs are generally included in the costs of items.
Can I use Roger with another speaker or soundfield system?
Roger ™ hearing augmentation solutions can be connected to third party speaker systems however it is not recommended.
Who will benefit from using this product?
Hearing Loop Australia offer a variety of solutions that range from compliant hearing augmentation solutions to speaker systems that improve understanding for all listeners.
Can my system be upgraded to a Soundfield Hearing Solution?
Soundfield Speakers are an invaluable tool in a classroom, however we understand that it is not always possible to put a soundfield in every classroom from the outset. Therefore we believe it is important to have a system that is upgradable to a Soundfield with microphone.
Why use Roger Hearing Solutions?
We recommend Roger Hearing Solutions and Assistive Technology, particularly [...]
What is a Soundfield Speaker and how does it work?
The Soundfield Speaker works by providing an even distribution of sound between the teacher, the students and any multimedia equipment.
What other equipment is needed to use a soundfield?
Both Soundfield packages come with Dynamic Soundfield Speaker, Mount, Touchscreen Microphone and Power Supplies. Apart from GPO’s (standard power points), the soundfield does not require any other infrastructure.
Will a Soundfield Speaker be beneficial for a student with a Hearing Aid or Assisted Listening Device?
Phonak Soundfields are dynamic, meaning that they adjust the sound amplification to achieve the best acoustic environment for everyone in the room.
Does the equipment need to be professionally installed?
Most items can be installed and used with little computer or building knowledge.